Shahed: A data collection, monitoring, and visualization software for the humanitarian and development industry

The Shahed software platform is an incident management and situational awareness tool often used by service providers, for monitoring and evaluation, and to triage response. It enables organizations around the world to collect, manage, visualize, and respond to information from their stakeholders. 

A crisis mapping tool and/or an early warning system that allows people around the world to tell their story during a disaster or emergency situation.
Anyone can contribute reports, photos and video via email, SMS, tweets, or an online form. Reports are posted in “near real-time”


Languages : Arabic, Francais, English

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Data collection

The platform allows for integrations with several different sources for data collection: custom survey forms on the web and mobile application for structured submissions; email, SMS, and Twitter for unstructured submissions; and a CSV import tool for bulk data uploads.
Native mobile application for Android and iOS enables a reporting channel through which people can quickly complete surveys from their smartphone in any location. The mobile app also includes support for offline data collection, including the capture of videos and photos, which supports users with or without an internet or data connection at the time they complete a report.

Data management

Platform administrators can establish custom roles and permissions to designate access controls and data intake responsibilities, including what verification steps should be performed on inbound posts. After inbound posts are structured (if coming from an unstructured channel) and verified, they can be further categorized through the use of labels and eventually posted to all users of the deployment. Search and filter options allow users to easily find relevant information, and the data can also be exported - either in part or in full - and downloaded as a CSV file.

Data visualization

Inbound reports can be visualized on the platform using map, timeline, and activity views, which enable easy spotting of trends and clustering of activities across time and geographies. The ability to structure, sort, and filter the survey responses based on geography, time, category, or other selected criteria may also serve a role in broader organizing efforts by the deployment manager.

Data response

The collection of new information on the ground can be used to quickly inform an agile response through the use of notifications and workflows. Notifications can be configured based on certain search parameters and can be disseminated via email or SMS when triggered by a new inbound post. Workflows are used to assign tasks to designated users, which can be customized based on the specific use case and checked off when completed.